Dr. SMC Super Speciality Hospital

I am deeply disappointed and concerned about the emergency service at SMC Super Specialty Hospital. We had a medical emergency around 2:00 a.m., and we rushed to the hospital expecting immediate care. Shockingly, all four gates of the hospital were completely locked. The emergency section was also closed, and no security guard was present to open the gates or assist in any way. In an emergency, every second matters -- but we were left stranded outside, unable to enter a hospital that claims to offer 24x7 care. We tried calling the hospital number listed on Google and Justdial . Someone picked up the call and informed us that he was at his home, and he would call someone at the hospital to open the gate even after waiting for almost 5 minutes which were too much at the point no one was there -- which is completely unacceptable in such a serious situation. The number provided should be always in hospital , how can someone take it to the home. This experience was not only frustrating but dangerous. A hospital being inaccessible during an emergency could result in a loss of life. This is pure negligence and a complete failure of basic emergency protocol. Such behavior is not expected from a "multi-specialty hospital." I sincerely hope the hospital takes strict action, improves its emergency response infrastructure, and ensures this never happens again to any other patient or family.

Everything is better ,staff and the consultant behaviour is very good

Abad mehga he ji hospital ha bikat lut the eko paisa ni bachis ji 2 lakh le k aae rehev jae br ghalok ni bachis Ehi kan lis mor paisa la ji

Service thik hai but paisa & charges jyda hai .