Dr. Ramakrishna CARE Hospitals, Raipur

Feedback on Our Week-Long Stay at the Hospital (Cardiac Section) We were at the hospital for about a week for my father's treatment in the Cardiac section. Here are my observations based on our experience: Positives: 1. Exceptional Staff: The staff across departments are truly commendable--kind, caring, and always pleasant to interact with. Their helpful attitude made a difficult time a little easier. 2. Gender-Inclusive Workforce: It's refreshing to see a high number of female staff, even in areas like security. The hospital clearly values and supports gender equity in its workforce. 3. Dr. Jain (Cardiology): A special mention to Dr. Jain, whose expertise and patient-centered approach stand out. He takes time to explain everything in detail and instills confidence. 4. Cleanliness: The hospital premises are well maintained. Floors are regularly cleaned, and there are no flies or mosquitoes--a big plus. 5. Comprehensive Facility: The hospital has a large compound and houses all major medical departments and services under one roof. Areas Needing Improvement: 1. Canteen Hygiene: The canteen seems poorly maintained. The kitchen and mess hall appear unhygienic and shabby. It's unclear whether it's managed by the hospital or outsourced, but it definitely needs attention. 2. Cafeteria Limitations: The indoor cafeteria only offers packaged snacks, tea, and coffee--there is no kitchen facility. For a hospital of this size, the absence of a proper dining space is surprising and inconvenient. 3. Leakage Issues: The covered walkway near the pharmacy had water leaking through the roof during rains, which poses both discomfort and a safety risk. 4. Surroundings Outside the Compound: The areas just outside the hospital--shops, roads, and parking--are in very poor condition. Given the hospital's influence, it would be beneficial if the management could push for improvements through local authorities. 5. Regency Hotel on Campus: We stayed one night at the Regency Hotel inside the hospital compound. Unfortunately, the experience was disappointing. The room and linen were not clean, and we had to check out the very next day.

Good treatment and surgery experience. My family member went through gall bladder surgery .Doctors were good and attentive. Rooms were excellent and it was overall well managed. Would recommend.

One of the most advanced and well maintained hospitals in the town and the state of CG. Its very professionally managed, neat and clean. The major issue is parking space which you can get at nearby private parking lots. If you are planning for treatment under insurance, please ensure you carry the documents- aadhar, pan and policy id card. Carrying a soft copy is good as you can mail it to the office which is located at C BLOCK.

My mother, Mrs. Sarita Gupta, was admitted there and received excellent treatment. The hospital has experienced doctors and a caring staff. A special thanks to Mr. Sandeep Dave Sir and Dr. Sameek Sir for successfully performing the surgery with such dedication and expertise.

PSICU and ward nurses were very good with there job and responsibilities. Specially Annapurna sister and team

I got my mother's surgery done by Dr. Dave and he has done the surgery very well. My mother did not have to face any problem. Even if we look at the cost, it did not cost a penny more than what they had told. If we look at the experience of all the overall staff, it is very good. They are available on a single call. Getting the surgery done by Dr. Dave was a good decision for me.

I sincerely thank Mr. Sandeep Dave Sir and his entire team for their dedication and kindness. Everyone performed their duties with sincerity and devotion. What stood out the most was their honesty--they never misled the patient or the family members and always communicated clearly from day one. A special thanks to the nurses, housekeeping staff, doctors, and billing department. Each and every one of them was extremely kind, supportive, and helpful throughout the process.

Exceptional experience . The staff were incredibly professional, compassionate, and attentive throughout my stay. A special thanks to the floor manager for their outstanding leadership, ensuring everything ran smoothly and that patients felt cared for and comfortable. Truly grateful for the dedicated team!"