Dr. Medanta - The Medicity, Gurugram

The Hospital is good overall. The cleanliness standards are maintained. There is enough seating area. One is advised to take appointments online via their helpline no after the first visit for regular treatment. Emergency cases are dealt separately. The waiting time to see doctor can be very long even after arriving at the appointment time. This can be improved upon. Medanta pharmacy is present within the hospital. Parking for private vehicle is also available, but which is paid and should be made free of cost.

I recently visited Medanta and my experience was truly exceptional, thanks to the outstanding care and attention provided by the staff and doctors. Highlights of My Experience * Sushmita's Service: Sushmita exemplifies excellent customer service. She was friendly, professional, and genuinely committed to making my visit smooth and stress-free. * Dr. Pawan Rawal: Dr. Rawal was exceptionally helpful and approachable. He made sure to explain every detail, listened patiently, and addressed all my concerns thoroughly. * Dr. Kartikey Bhargava: Dr. Bhargava's expertise was evident from the start. He was attentive and took the time to answer all my questions, giving me confidence in my treatment plan. * Dietitian Dr. Parul Yadav: Dr. Parul Yadav is extremely knowledgeable. She carefully crafted a diet plan tailored to my unique body needs and specific health issues. Her personalized approach ensured that my nutritional requirements were fully met and easy to follow. * Facility Quality: The Medanta facility continues to be impressive--modern, clean, and equipped with everything needed for patient comfort. Areas for Improvement Although most of my interactions were wonderful, I did encounter a few staff members who could benefit from further training in customer interaction to match the high standards set by Sushmita and the doctors. Final Thoughts If you're visiting Medanta, I highly recommend seeking the support of Sushmita, Dr. Pawan Rawal, Dr. Kartikey Bhargava, and dietitian Dr. Parul Yadav. Their dedication and expertise make all the difference for a positive and reassuring healthcare experience.

We had a very good experience at Medanta Medicity hospital. Dr Dubey and hus team were great! The Physio team were lovely, lead by Dr Amit. Physios Chirag, Asmita , Karan desrve a s pecial shout out for bei g so kind, encouraging, positive and caring towards our Mum. The transporters were also fantastic. The Nursing care was overall good . Special thanks to nurses, Suparna,Sneha, Preeti , Sanjana , Prolika and all the team ( sorry I've forgotten some names) . GDAs Neha and Phul Kumari are exceptional! They need to be cloned. They are so kind, caring and always smiling in spote of being super busy. We are very grateful to them for their wonderful approach to our mother. Special thanks to Raju bhaiya for all the support with lifting and standing. also thanks to the Dietician. Special shout out to Mumtaz , from the donestic cleaning team , who was always eager to cleN our room . Sorry if I have missed anyone . There is always room for improvement and I think to make the patient experience better, the hospital could get sone more bedside commodes and perhaps consider employing sone more GDAs and nurses. That said, we are grateful to all the staff involved in our Mum's surgery and post -op care , for looking after her with such care and kindness. Thank you!

I'm incredibly thankful for the care I received from Dr. Dimple. Her calm and compassionate approach made me feel safe and supported throughout my treatment. She explained everything clearly, listened patiently to my concerns, and always made time for follow-ups. Her professionalism and personal touch truly made a difference. I deeply appreciate her dedication and would confidently recommend her to anyone in need of genuine, expert medical care.

We are extremely grateful to Dr. T.J. Anthony and the entire team at Medanta-The Medicity, Gurugram, for the exceptional care they provided to our newborn. From the moment we arrived, we felt supported and reassured by their professionalism and kindness. Dr. T.J. Anthony, Dr. Ankit, Dr. Ruchi, Dr. Priyanka, Dr. Sneha, and Dr. Vipul took the time to thoroughly explain everything, answer all our questions, and made us feel at ease during what could have been a stressful time. The nursing staff (Vinod & Team) was also outstanding--compassionate, patient, and attentive to both our baby's and our needs. Thanks to their expertise, our baby is healthy and thriving. We couldn't have asked for better care and would highly recommend this hospital to anyone. Thank you so much for everything! The cafeteria is also good, with separate areas for those who wish to bring food from home. Most medical insurances are accepted. The ambulances are equipped with ICU support, and there are separate desks for international patients as well. I had a great experience with the treatment and would highly recommend this hospital to everyone.

Mr. Suraj from the Excellent Health Check-Up Department at Medanta Hospital. His professionalism, attentiveness, and commitment to patient care significantly Enhanced my experience during the health check-up. Thank you for your outstanding service .

I have a worst experience here. I think the female staff don't love their job .The staff have attitude problem. They can't even reply if you ask a simple query. They're very rude if you're an international patient. But the doctors are very good here they are sweet and talk nicely. Please train your staff to talk nicely to patient. They are so unprofessional and unethical .We patient are already emotionally weak. Hope this review helps.

I had an excellent experience at this hospital. The staff harbir singh was incredibly professional, compassionate, and attentive to every detail of my care. The doctors explained everything clearly and made me feel confident and reassured throughout my treatment. The nurses were kind, responsive, and always ready to help. The hospital facilities were clean, modern, and well-maintained, which added to my comfort during my stay. Appointments were well-organized, and waiting times were minimal.